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10 Years of Care: Cody Hooten

 

Cody Hooten serves as a Physical Therapist for our home health company. He started with Haven in 2016 and was kind enough to talk with us about being part of the Haven family.

What was Haven like when you started?

Haven was very small when I started, we were in a small office space and everyone was on top of each other. During case conferences, there would be standing room only.

 

What drew you to Haven?

The opportunity to be a part of something new and to grow with the company and my fellow coworkers.

 

What has made you stay with Haven?

Family like atmosphere. I can comfortably speak with anyone in the company. Haven is attentive to my needs and is constantly changing to improve the lives of its employees. The small size allows for quick changes to happen.

 

What has been the biggest change over your time here?

The size. I’ve seen incredible growth since starting with Haven almost 6 years ago.

 

What is your favorite memory of working at Haven?

One of my favorite memories was taking a day off of “regular” work to move from the tiny office to our current office. Everyone wore comfortable attire and brought gear to dismantle the small office and move it to the current office. Everyone pitched in and did what they could, from packing boxes to moving large office furniture.

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Why Ownership Matters:

At Haven Home Health and Hospice, we are proud to be the last locally-owned, independent, and clinician-led provider of home-based care in our region. While that may sound like a simple fact, it’s actually a defining difference—one that matters deeply to the quality of care our patients receive every day. In recent years, private equity firms and large corporate healthcare chains have rapidly bought out home health and hospice providers across the country, including right here in our community. What we’ve seen in the aftermath is troubling: rapid turnover of staff, shrinking time spent with patients, and decisions driven more by profit margins than by compassion, dignity, and clinical excellence. 

When ownership shifts from caregivers to corporations, priorities shift too. 

We believe healthcare should never be treated like a commodity. That’s why we’ve remained committed to local, clinician-led ownership—because we answer to patients, not shareholders. Our leadership is hands-on, involved, and invested in every life we touch. We believe that meaningful care takes time, intention, and heart—and it starts with the people who make the decisions. As owners who are also licensed clinicians, we understand the weight of the responsibility we carry. Our patients are not numbers in a spreadsheet. They are parents, grandparents, neighbors, and friends. And we believe they deserve the kind of care we’d want for our own families. We will continue to stand against the corporatization of healthcare, and we invite you to stand with us. Whether you’re a patient, a referral partner, or a member of the community, your trust makes it possible for us to preserve something rare and essential in today’s healthcare system: personalized, human-centered care. Because in the end, ownership isn’t just about who signs the papers—it’s about who shows up when it matters most.

– John Ray, Founder

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