Our Founders
John and Bethany Ray
The Heart Behind Haven Home Health and Hospice
Haven Home Health and Hospice, based in Ozark, Missouri, was founded by John and Bethany Ray with a shared vision—to create a healthcare environment where patients, clients, and employees are truly valued. Both John and Bethany brought not only years of professional expertise but a deep personal commitment to improving the lives of others.
Having spent years working as clinicians, John and Bethany saw firsthand the challenges faced by patients receiving care at home and the gaps in support for healthcare workers. Motivated by these experiences, they embarked on a mission to build an organization that not only provides exceptional home health and hospice services but also prioritizes the well-being of its employees. At Haven, the belief is simple: investing in employees translates directly into the quality of care patients receive.
Core Focus
At Haven, the core focus is clear—improving the quality of life for our patients, clients, and most importantly, our employees. John and Bethany Ray knew that providing great care starts with a dedicated and well-supported team, and they built Haven with this principle at its heart.
Core Values
Seek personal and professional growth
At Haven, every team member is encouraged to reflect, self-assess, and take ownership of their development. Bethany and John are firm believers that a company can only grow when its people grow.
Dedicated to clarity through honest communication
Honest, open, and transparent communication is the cornerstone of Haven’s success. John and Bethany Ray
foster a culture where assumptions are avoided, and clarity is sought in every interaction.
Accountable and committed
John and Bethany Ray lead by example, demonstrating personal accountability and a commitment to ensuring that every member of the Haven team understands the critical impact of their roles.
Do what is right, not what is easy: With their clinician-first background, both John and Bethany emphasize ethical decision-making in every aspect of Haven’s operations. The right people in the right roles are empowered to make decisions based on what’s best for patients, employees, and the future of the company.
Forward-focused
Always looking toward the future, Haven is committed to innovation and growth. John and Bethany Ray have established a culture of learning from past successes and failures to drive the company forward.
Working in the same direction
Under John and Bethany’s leadership, the team at Haven operates with a unified vision—everyone plays their part in growing the company for the benefit of all.
Niche
Haven Home Health and Hospice stands out by investing in its employees so they can provide the support needed to keep individuals safely in their homes. John and Bethany Ray believe that when employees are empowered and equipped, they can deliver care that not only meets but exceeds expectations.
Proven Process
The unique approach at Haven reflects the founders’ understanding that the company has two vital customers—its employees and its patients. By putting employees first, Haven ensures that their caregivers are in the best position to offer fast, efficient, and high-quality care to patients and clients.
Employee-Focused
- A shared vision ensures everyone is aligned.
- Right people, right seats—team members are placed where they thrive.
- Clear expectations create accountability.
- Continuous investment in growth keeps employees motivated and supported.
Customer Focused
- Efficient intake processes ensure seamless care.
- Consistent, quality care is provided by a well-supported team.
- Patients experience personalized care in the comfort of their homes.
- Discharge from care is a transition, not a dismissal.
Three uniques
What sets Haven apart are three defining characteristics
Clinician-owned, patient-first
Founders John and Bethany Ray bring clinical expertise that prioritizes patient care.
Low turnover
With a focus on supporting employees, Haven ensures efficient, consistent, and professional care
Great communication
Clear, open communication with patients, families, and the Haven team is a non-negotiable part of the company’s DNA.
Looking to the Future: Under the leadership of John and Bethany Ray, Haven Home Health and Hospice is more than just a healthcare provider. It’s a community where patients are cared for, and employees are valued and developed. The founders continue to work every day to build a culture that serves as a model for what home health and hospice care should be—a place where lives are improved, one relationship at a time.
For John and Bethany, Haven is not just a company, but a legacy of compassion, growth, and excellence in care.
