Locally Owned by Clinicians Who Care
Locally Owned by Clinicians Who Care
Haven Home Health & Hospice has earned The Joint Commission’s Gold Seal of Approval for Home Care Accreditation and is licensed in the state of Missouri. We are committed to ensuring your rights and privileges as a health care patient.
You may contact The Joint Commission to report a patient safety event or a concern about the agency. The preferred method for submitting a concern is through The Joint Commission online submission form. You can also submit a concern by mail to the Office of Quality and Patient Safety, The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, IL 60181.
Find our Medicare Home Health Compare ratings for patient satisfaction. Rest assured, you’re getting the best when it comes to Haven Home Health & Hospice.
We believe every person deserves independence and the ability to stay in their own home. If you or your loved ones have suffered a major medical event or are experiencing problems keeping up with daily activities, home health can help.
Our home health team works with each patient to develop a customized treatment plan based on their current health and goals.
Home health is usually a temporary treatment for an acute medical need, such as after surgery. Our main focus is to keep people out of the hospital. With our skilled nurses and therapists, we can help our patients stay happy and healthy at home. Haven is owned and operated by clinicians, and we make it a priority to take excellent care of our staff, patients, and clients.
There is a lot of misunderstanding around hospice care. Our goal at Haven is to give people the best possible care, and part of that is making sure patients know what their choices are. Most people come to hospice services too late. While the conversation can be difficult to have, hospice care is simply about changing the focus of care from length of life to quality of life.
Haven provides comprehensive support and education to families and caregivers, equipping them with the necessary skills and knowledge to care for their loved ones effectively at home. This training covers a range of topics, including medication management, safety protocols, daily care routines, and techniques for handling emergencies. It aims to enhance caregivers’ confidence and competence, ensuring they can provide high-quality care while also addressing their emotional well-being. Through personalized guidance, practical demonstrations, and ongoing support, the program fosters a collaborative approach to home health care, promoting better outcomes for both patients and caregivers.
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At Haven Home Health and Hospice, we are proud to be the last locally-owned, independent, and clinician-led provider of home-based care in our region. While that may sound like a simple fact, it’s actually a defining difference—one that matters deeply to the quality of care our patients receive every day. In recent years, private equity firms and large corporate healthcare chains have rapidly bought out home health and hospice providers across the country, including right here in our community. What we’ve seen in the aftermath is troubling: rapid turnover of staff, shrinking time spent with patients, and decisions driven more by profit margins than by compassion, dignity, and clinical excellence.
We believe healthcare should never be treated like a commodity. That’s why we’ve remained committed to local, clinician-led ownership—because we answer to patients, not shareholders. Our leadership is hands-on, involved, and invested in every life we touch. We believe that meaningful care takes time, intention, and heart—and it starts with the people who make the decisions. As owners who are also licensed clinicians, we understand the weight of the responsibility we carry. Our patients are not numbers in a spreadsheet. They are parents, grandparents, neighbors, and friends. And we believe they deserve the kind of care we’d want for our own families. We will continue to stand against the corporatization of healthcare, and we invite you to stand with us. Whether you’re a patient, a referral partner, or a member of the community, your trust makes it possible for us to preserve something rare and essential in today’s healthcare system: personalized, human-centered care. Because in the end, ownership isn’t just about who signs the papers—it’s about who shows up when it matters most.
– John Ray, Founder
