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10 Years of Care: Patricia Kennett

Patricia started working with us in 2016 and is currently a COTA (certified occupational therapist assistant) with our home health company. She was kind enough to tell us about her time as part of the Haven family.

 

What was Haven like when you started and what drew you there?

Haven was a smaller company with great opportunities to increase my skills as a therapist.

 

What has made you stay with Haven?

I stayed with Haven because I felt that even though I am PRN that I had a great support system with all my coworkers. I liked that I can call Shannon and discuss any issues and get a plan of action.

 

What has been the biggest change over your time here?

I honestly can say Haven has done a good job with all the changes in reimbursement even though I know how difficult it has been.

 

What is your favorite memory of working at Haven?

My favorite memories are the  sweetest , most vocal patients. I love working with the ones that just will say most anything that is funny even though they aren’t feeling so well.

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Why Ownership Matters:

At Haven Home Health and Hospice, we are proud to be the last locally-owned, independent, and clinician-led provider of home-based care in our region. While that may sound like a simple fact, it’s actually a defining difference—one that matters deeply to the quality of care our patients receive every day. In recent years, private equity firms and large corporate healthcare chains have rapidly bought out home health and hospice providers across the country, including right here in our community. What we’ve seen in the aftermath is troubling: rapid turnover of staff, shrinking time spent with patients, and decisions driven more by profit margins than by compassion, dignity, and clinical excellence. 

When ownership shifts from caregivers to corporations, priorities shift too. 

We believe healthcare should never be treated like a commodity. That’s why we’ve remained committed to local, clinician-led ownership—because we answer to patients, not shareholders. Our leadership is hands-on, involved, and invested in every life we touch. We believe that meaningful care takes time, intention, and heart—and it starts with the people who make the decisions. As owners who are also licensed clinicians, we understand the weight of the responsibility we carry. Our patients are not numbers in a spreadsheet. They are parents, grandparents, neighbors, and friends. And we believe they deserve the kind of care we’d want for our own families. We will continue to stand against the corporatization of healthcare, and we invite you to stand with us. Whether you’re a patient, a referral partner, or a member of the community, your trust makes it possible for us to preserve something rare and essential in today’s healthcare system: personalized, human-centered care. Because in the end, ownership isn’t just about who signs the papers—it’s about who shows up when it matters most.

– John Ray, Founder

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