age better

In Good Company Podcast

Deep Dive Into Home Health, Hospice And Home Care Trends In Southwest Missouri

Demystifying Care Options

Learn the critical differences between Home Health, Hospice, and Palliative care to choose the right path for your loved one.

The Journey of Aging:

Honest conversations about the physical and emotional transitions seniors and their families face over time.

Meet Your Host

John Ray, Co-Host & Founder

John Ray brings over 30 years of dedicated experience from the healthcare world, driven by a commitment to quality senior care services. He began his journey as an aide caring for geriatric patients before becoming a licensed physical therapist. After several years working for large-scale corporate healthcare companies, both as a physical therapist and later as an executive team member, John recognized a significant gap in the industry.

Our Latest Podcast Episode

In this deeply personal episode of In Good Company, we sit down with Kim Therriault, Director of Haven Hospice, for an honest conversation about hospice, calling, faith, leadership, and what it means to truly care for people at the most vulnerable moments of life.

Kim shares the heart behind what she calls “old school hospice,” a kind of care that refuses to rush, refuses to treat people like numbers, and believes patients and families deserve time, presence, dignity, and compassion. From building Haven Hospice from the ground up to mentoring nurses and walking alongside families through fear, grief, and uncertainty, Kim’s story reveals the kind of leadership that is rooted in service.

In this deeply personal episode of In Good Company, we sit down with Kim Therriault, Director of Haven Hospice, for an honest conversation about hospice, calling, faith, leadership, and what it means to truly care for people at the most vulnerable moments of life.

Kim shares the heart behind what she calls “old school hospice,” a kind of care that refuses to rush, refuses to treat people like numbers, and believes patients and families deserve time, presence, dignity, and compassion. From building Haven Hospice from the ground up to mentoring nurses and walking alongside families through fear, grief, and uncertainty, Kim’s story reveals the kind of leadership that is rooted in service.

But this conversation also turns deeply personal.

Kim opens up about her own recent cancer diagnosis, the shock of hearing the word malignant, the importance of self-advocacy, and the small acts of kindness that meant everything in a frightening moment. As someone who has spent her life caring for others, Kim now shares what it feels like to be the patient, to need answers, and to lean on faith, family, coworkers, and God.

This episode is a powerful reminder that healthcare is not just about medicine. It is about listening. It is about showing up. It is about doing the extra thing. And sometimes, it is about finding grace and hope in the middle of the hardest road.

Whether you work in healthcare, love someone in hospice, are walking through a difficult diagnosis, or simply need a reminder of what compassionate care should look like, Kim’s story is one you will not forget.

#InGoodCompany #HavenHospice #HavenHomeHealthAndHospice #HospiceCare #HospiceNurse #EndOfLifeCare #FaithAndHope #HealthcareWithHeart #PatientAdvocacy #SelfAdvocacy #CompassionateCare #Caregiving #HealthcareHeroes #HospiceLeadership #KimTherriault #OzarksHealthcare #SouthwestMissouri #FaithThroughTheFire #GraceAndDignity #OldSchoolHospice

In this deeply personal episode of In Good Company, we sit down with Kim Therriault, Director of Haven Hospice, for an honest conversation about hospice, calling, faith, leadership, and what it means to truly care for people at the most vulnerable moments of life.

Kim shares the heart behind what she calls “old school hospice,” a kind of care that refuses to rush, refuses to treat people like numbers, and believes patients and families deserve time, presence, dignity, and compassion. From building Haven Hospice from the ground up to mentoring nurses and walking alongside families through fear, grief, and uncertainty, Kim’s story reveals the kind of leadership that is rooted in service.

But this conversation also turns deeply personal.

Kim opens up about her own recent cancer diagnosis, the shock of hearing the word malignant, the importance of self-advocacy, and the small acts of kindness that meant everything in a frightening moment. As someone who has spent her life caring for others, Kim now shares what it feels like to be the patient, to need answers, and to lean on faith, family, coworkers, and God.

This episode is a powerful reminder that healthcare is not just about medicine. It is about listening. It is about showing up. It is about doing the extra thing. And sometimes, it is about finding grace and hope in the middle of the hardest road.

Whether you work in healthcare, love someone in hospice, are walking through a difficult diagnosis, or simply need a reminder of what compassionate care should look like, Kim’s story is one you will not forget.

#InGoodCompany #HavenHospice #HavenHomeHealthAndHospice #HospiceCare #HospiceNurse #EndOfLifeCare #FaithAndHope #HealthcareWithHeart #PatientAdvocacy #SelfAdvocacy #CompassionateCare #Caregiving #HealthcareHeroes #HospiceLeadership #KimTherriault #OzarksHealthcare #SouthwestMissouri #FaithThroughTheFire #GraceAndDignity #OldSchoolHospice

YouTube Video LX3nG9gwx2A

The Hardest Job You’ll Ever Love: Kim Therriault's Haven Hospice Story

In Good Company Podcast: Age Better

Recommended Episodes

Looking for more expert insights? Explore our curated selection of recommended videos below. Watch CEO John Ray, our clinical experts, and community guests dive deeper into navigating home health, hospice care, and caregiver support from a clinician-owned perspective.

The Warrior's Journey: Part 1 with CEO Kevin Weaver

July 1, 2026 5:00 am

podcast episode

The Warrior’s Journey Part 1 with CEO Kevin Weaver

this powerful two-part conversation, we sit down with Kevin Weaver, Co-Founder and CEO of The Warrior’s Journey, an organization dedicated to helping veterans, first responders, and their families navigate trauma, healing, and purpose after service. Kevin is a U.S. Air Force veteran and nationally recognized advocate for military resiliency and healing from invisible wounds.

In Part 2 of our conversation with Kevin Weaver, Co-Founder and CEO of The Warrior’s Journey, we go deeper into the hidden challenges facing veterans, service members, and their families long after military service ends.

Kevin unpacks groundbreaking research from The Warrior’s Journey that reveals isolation, not PTSD, as the number one contributor to invisible wounds. Together, we explore the complex realities of identity loss, moral injury, family strain, deployment and reintegration challenges, grief, hopelessness, and the struggle to find purpose after service.

Through powerful stories from veterans he has personally helped, Kevin shares why connection, community, and meaningful relationships are often the most effective tools for healing. He also discusses the unique challenges aging veterans face, the importance of social connection in preventing suicide, and how organizations can work together to provide life-changing support.

This episode is a moving reminder that healing begins when people feel seen, valued, and connected, and that no warrior should have to fight their battles alone.

Topics covered in this episode:
• The hidden impact of isolation and loneliness
• Veteran identity and transition after service
• Moral injury and unresolved trauma
• Family dynamics, deployment, and reintegration
• Suicide prevention and restoring hope
• Aging veterans and social connection
• Finding purpose, community, and belonging
• How The Warrior’s Journey supports veterans and families

This is Part 2 of a two-part series.

Learn more about The Warrior’s Journey:
https://thewarriorsjourney.org/

#Podcast #Veterans #Military #PTSD #MentalHealth #SuicidePrevention #VeteranSupport #Healing #TraumaRecovery #MoralInjury #MilitaryFamily #Purpose #Community #Resilience #VeteranMentalHealth #TheWarriorsJourney #KevinWeaver #Leadership #Connection #InGoodCompanyPodcast

In Part 2 of our conversation with Kevin Weaver, Co-Founder and CEO of The Warrior’s Journey, we go deeper into the hidden challenges facing veterans, service members, and their families long after military service ends.

Kevin unpacks groundbreaking research from The Warrior’s Journey that reveals isolation, not PTSD, as the number one contributor to invisible wounds. Together, we explore the complex realities of identity loss, moral injury, family strain, deployment and reintegration challenges, grief, hopelessness, and the struggle to find purpose after service.

Through powerful stories from veterans he has personally helped, Kevin shares why connection, community, and meaningful relationships are often the most effective tools for healing. He also discusses the unique challenges aging veterans face, the importance of social connection in preventing suicide, and how organizations can work together to provide life-changing support.

This episode is a moving reminder that healing begins when people feel seen, valued, and connected, and that no warrior should have to fight their battles alone.

Topics covered in this episode:
• The hidden impact of isolation and loneliness
• Veteran identity and transition after service
• Moral injury and unresolved trauma
• Family dynamics, deployment, and reintegration
• Suicide prevention and restoring hope
• Aging veterans and social connection
• Finding purpose, community, and belonging
• How The Warrior’s Journey supports veterans and families

This is Part 2 of a two-part series.

Learn more about The Warrior’s Journey:
https://thewarriorsjourney.org/

#Podcast #Veterans #Military #PTSD #MentalHealth #SuicidePrevention #VeteranSupport #Healing #TraumaRecovery #MoralInjury #MilitaryFamily #Purpose #Community #Resilience #VeteranMentalHealth #TheWarriorsJourney #KevinWeaver #Leadership #Connection #InGoodCompanyPodcast

1 1

YouTube Video w431bdPpu7M

The Warrior's Journey: Part 2 with CEO Kevin Weaver

July 2, 2026 6:00 am

podcast episode

The Warrior’s Journey Part 2 with CEO Kevin Weaver

In Part 2 of our conversation with Kevin Weaver, Co-Founder and CEO of The Warrior’s Journey, we go deeper into the hidden challenges facing veterans, service members, and their families long after military service ends.

In this episode, we sit down with Ryan Kruger, Vice President of Operations at Jordan Valley Health, to explore what it really takes to fix healthcare, not from the top down, but from the ground up.

With nearly 30 years of experience in pharmacy and healthcare leadership, Ryan shares how Jordan Valley is rethinking the traditional model by focusing on access, affordability, and truly patient-centered care. From eliminating medication costs through innovative pharmacy programs to building wraparound services that meet patients where they are, this conversation highlights what’s possible when mission drives strategy.

We dive into the real gaps in today’s healthcare system, including barriers to care, rising costs, and fragmented services, and how community-based solutions are stepping in to fill them. Ryan breaks down powerful initiatives like the PACE program (Program of All-Inclusive Care for the Elderly), which helps seniors stay in their homes while receiving comprehensive, coordinated care at little to no cost.

We also explore the role of partnerships, the importance of financial sustainability in nonprofit healthcare, and how organizations like Jordan Valley balance mission with margin to serve their communities long-term. From tackling substance use disorder and expanding dental access to addressing homelessness and social determinants of health, this episode paints a clear picture of healthcare that goes beyond the clinic walls.

Whether you're a provider, operator, or simply someone who cares about the future of healthcare, this episode offers a refreshing and practical look at how real change happens, one patient, one system, and one community at a time.

https://www.jordanvalley.org/
https://www.jordanvalley.org/services/community-services/medicaid/
417-831-0150

Time Stamps:
00:00 - Introduction
01:00 - History of Jordan Valley
01:53 - What Gap is Jordan Valley Filling?
03:30 - Path of Ryan Kruger
07:05 - Difference of Jordan Valley and Other Pharmacies
11:20 - PACE Program
14:32 - Participants
15:15 - Services of PACE
17:05 - Insurance
19:10 - Balancing Mission VS Margin
20:07 - Helping the Mission
21:20 - What Keeps You Up at Night?
24:50 - Homelessness
30:35 - What is Coming?
34:50 - Hospice Care Plan
37:19 - Application Process
40:24 - Partnerships
41:30 - How do You Keep Your Employees Aligned With the Mission?
45:00 - What Positions are Needed?
48:10 - Direction of Pharmacy
54:00 - Trading Companies
59:00 - Conclusion

#HealthcareInnovation #CommunityHealth #HealthcareAccess #PatientCenteredCare #PublicHealth #HealthcareLeadership #ValueBasedCare #SocialDeterminantsOfHealth #NonprofitHealthcare #HealthcareTransformation #PharmacyInnovation #CareCoordination #AgingInPlace #HealthEquity #healthcarepodcast

In this episode, we sit down with Ryan Kruger, Vice President of Operations at Jordan Valley Health, to explore what it really takes to fix healthcare, not from the top down, but from the ground up.

With nearly 30 years of experience in pharmacy and healthcare leadership, Ryan shares how Jordan Valley is rethinking the traditional model by focusing on access, affordability, and truly patient-centered care. From eliminating medication costs through innovative pharmacy programs to building wraparound services that meet patients where they are, this conversation highlights what’s possible when mission drives strategy.

We dive into the real gaps in today’s healthcare system, including barriers to care, rising costs, and fragmented services, and how community-based solutions are stepping in to fill them. Ryan breaks down powerful initiatives like the PACE program (Program of All-Inclusive Care for the Elderly), which helps seniors stay in their homes while receiving comprehensive, coordinated care at little to no cost.

We also explore the role of partnerships, the importance of financial sustainability in nonprofit healthcare, and how organizations like Jordan Valley balance mission with margin to serve their communities long-term. From tackling substance use disorder and expanding dental access to addressing homelessness and social determinants of health, this episode paints a clear picture of healthcare that goes beyond the clinic walls.

Whether you're a provider, operator, or simply someone who cares about the future of healthcare, this episode offers a refreshing and practical look at how real change happens, one patient, one system, and one community at a time.

https://www.jordanvalley.org/
https://www.jordanvalley.org/services/community-services/medicaid/
417-831-0150

Time Stamps:
00:00 - Introduction
01:00 - History of Jordan Valley
01:53 - What Gap is Jordan Valley Filling?
03:30 - Path of Ryan Kruger
07:05 - Difference of Jordan Valley and Other Pharmacies
11:20 - PACE Program
14:32 - Participants
15:15 - Services of PACE
17:05 - Insurance
19:10 - Balancing Mission VS Margin
20:07 - Helping the Mission
21:20 - What Keeps You Up at Night?
24:50 - Homelessness
30:35 - What is Coming?
34:50 - Hospice Care Plan
37:19 - Application Process
40:24 - Partnerships
41:30 - How do You Keep Your Employees Aligned With the Mission?
45:00 - What Positions are Needed?
48:10 - Direction of Pharmacy
54:00 - Trading Companies
59:00 - Conclusion

#HealthcareInnovation #CommunityHealth #HealthcareAccess #PatientCenteredCare #PublicHealth #HealthcareLeadership #ValueBasedCare #SocialDeterminantsOfHealth #NonprofitHealthcare #HealthcareTransformation #PharmacyInnovation #CareCoordination #AgingInPlace #HealthEquity #healthcarepodcast

9 1

YouTube Video oVXcumH0jos

Jordan Valley Health: Major Growth in the Ozarks with Ryan Kruger

April 15, 2026 5:00 am

Podcast Episode

Jordan Valley Health: Major Growth in the Ozarks with Ryan Kruger

In this episode, we sit down with Ryan Kruger, Vice President of Operations at Jordan Valley Health, to explore what it really takes to fix healthcare, not from the top down, but from the ground up.

Healthy Aging, Nutrition & Wellness

Medicare, Insurance & Financial Protection

Hospice & End of Life Planning

What Our Listeners Say:

Hear from our satisfied audience who have experienced the quality and value of our podcast content.

Thank you for taking the time and dedication to these podcasts!

@gabbylammey8417

I had no idea so much went into planning a Funeral. This is great information.

@CharmaineUllrich-k7q

This Podcast truly provides great insight in how to navigate the complicated healthcare systems and eldercare!

@Alwall23

This has been super informative! It’s nice having resource out there that truly gets to the button of some of these hard topics.

@Chdigpfudpho

Such amazin Information! Keep the episodes coming!

@K1nnaraye2024

I love this, It shows the care they have for their client and patients.

@bhdhsveh5373

Listen & Subscribe to the Haven Podcast

Never miss an episode of the Haven podcast. Subscribe on Spotify, Amazon Music, Apple Podcasts, or your preferred streaming platform to hear our latest conversations on home health recovery, navigating hospice care, and the clinician-owned difference across the Ozarks.

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PRIVATE DUTY & IN-HOME SERVICES (IHS) SERVICE AREA

CONSUMER DIRECTED SERVICES (CDS) SERVICE AREA: