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Hospice Volunteer Program

Hospice Volunteer
Program

As a hospice volunteer, you will work with a clinical team of a doctor, nurse, aide, chaplain, and social worker. Every Haven volunteer receives free and comprehensive training before working with a patient. You’ll learn about hospice philosophy, grief and loss, health and safety precautions, and how to care for the terminally ill.

Hospice volunteers need to know that hospice work takes its toll. You become friends with people who are going to die, and with the people who love them. You must be able to sit quietly, take a back seat to the events taking place around you, and be a calming presence when that is called for.

What makes a great Hospice Volunteer?

The top qualities of a hospice volunteer include:

Commitment to those they serve

Dependability

Compassion and Patience

A good listener, and comfortable in silence

knowing your strengths, limits, and when to say no

Being non-judgmental

Accepting that needs can be physical, emotional, and/or spiritual

Respecting all beliefs and religious customs

Main Task as Volunteer

11th Hour

As an 11th Hour volunteer, you will ensure no one completes their life’s journey alone

Administrative

Provide support in the office: filing, preparing mailings, computer input, answering the phones, special projects, etc.

Art Enrichment

Help patients and families explore their creative side and express their feelings. Guide them in drawing, painting, sculpture, photography, or other visual arts you have experience in.

Bereavement

Assist with visits, phone calls, support groups, memorial services and send bereavement mailings. Provide help with bereavement tasks to allow the family to focus on remembrance of their loved one.

Direct Patient Care

Visit patients and families at home, nursing homes, and inpatient hospice units. Pay a friendly visit; relieve a family caregiver for an afternoon; accompany a patient on an outing; read aloud; listen to memories; walk the dog; be the high point of someone’s day.

Hair Care

Provide haircuts, shampoos, and styling to patients. Volunteers must have a current cosmetology license.

Life Review

Help the family reminisce and/or record a patient’s life stories.

Massage

Help patients and families explore their creative side and express their feelings. Guide them in drawing, painting, sculpture, photography, or other visual arts you have experience in.

Music Enrichment

Help the family and their loved ones reminisce and cope through music. Sing, play music, or gather the patient’s favorite music to provide comfort and care.

Paw Pats

Help the family and their loved ones reminisce and cope through music. Sing, play music, or gather the patient’s favorite music to provide comfort and care.

Photography

Take pictures of the patient and family so they can focus on making memories. Volunteers generally provide a digital copy of photos to the family.

Spiritual Care

Address spiritual issues at the end of life: meaning, faith, life review, issues related to loss, loneliness, etc.

Stundent Intern

Meet educational requirements for on-the-job experience while providing care to patients and families. Examples include: social work, counseling, chaplaincy, nursing, physician assistants, business schools, massage therapy, community job programs.

Telephone Assurance Program

Make supportive phone calls to patients and their families.

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PRIVATE DUTY & IN-HOME SERVICES (IHS) SERVICE AREA

CONSUMER DIRECTED SERVICES (CDS) SERVICE AREA: