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Medicare Advantage: Profits Over Patient Care

The Financial Model Behind Medicare Advantage

Medicare Advantage has been promoted as a cost-effective alternative to traditional Medicare, offering lower premiums and additional perks. However, the program’s financial model incentivizes insurers to prioritize profits over patient care. Operating on a capitated payment system, insurers receive fixed payments per enrollee, adjusted for risk, which encourages “upcoding” to secure higher payments and the denial of necessary care to cut costs. This model has led to poorer outcomes for enrollees, particularly those in need of more extensive care. Despite growing concerns, efforts to reform Medicare Advantage have faced strong opposition from the insurance industry, resulting in only modest changes. The need for comprehensive reform is critical, focusing on stronger oversight, stricter regulations on upcoding and care denials, and greater transparency to ensure that Medicare Advantage truly benefits seniors rather than maximizing corporate profits.

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Why Ownership Matters:

At Haven Home Health and Hospice, we are proud to be the last locally-owned, independent, and clinician-led provider of home-based care in our region. While that may sound like a simple fact, it’s actually a defining difference—one that matters deeply to the quality of care our patients receive every day. In recent years, private equity firms and large corporate healthcare chains have rapidly bought out home health and hospice providers across the country, including right here in our community. What we’ve seen in the aftermath is troubling: rapid turnover of staff, shrinking time spent with patients, and decisions driven more by profit margins than by compassion, dignity, and clinical excellence. 

When ownership shifts from caregivers to corporations, priorities shift too. 

We believe healthcare should never be treated like a commodity. That’s why we’ve remained committed to local, clinician-led ownership—because we answer to patients, not shareholders. Our leadership is hands-on, involved, and invested in every life we touch. We believe that meaningful care takes time, intention, and heart—and it starts with the people who make the decisions. As owners who are also licensed clinicians, we understand the weight of the responsibility we carry. Our patients are not numbers in a spreadsheet. They are parents, grandparents, neighbors, and friends. And we believe they deserve the kind of care we’d want for our own families. We will continue to stand against the corporatization of healthcare, and we invite you to stand with us. Whether you’re a patient, a referral partner, or a member of the community, your trust makes it possible for us to preserve something rare and essential in today’s healthcare system: personalized, human-centered care. Because in the end, ownership isn’t just about who signs the papers—it’s about who shows up when it matters most.

– John Ray, Founder

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