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What Is A Medical Social Worker?

Most of us are familiar with what a social worker does. But what is a medical social worker?

When it comes to home care, some companies also provide you with the services of a medical social worker. Their job is to help you and your healthcare team develop a care plan that works for you. Once a plan is in place, they may also provide support and education for you and your family. A medical social worker will help ensure that you are in the safest environment possible to heal.

Some of a medical social worker’s services include:

  • initial in-home assessments to identify safety issues, limitations, or barriers to your goals
  • education and counseling for patients and their families
  • treatment and observation of patients with significant social and emotional problems affecting their health
  • connect patients and their families to resources and support in the community
  • help patients expand and strengthen their network of social support
  • periodic reevaluation of your physician’s care plan

At Haven Healthcare, medical social workers are part of the services offered in both our home health care and our hospice care. We offer personalized treatment plans to all of our patients and medical social workers can help us make those individualized plans as effective as possible.

For more information about our home health services, check out this page. For information about our hospice services, check here. Always feel free to give us a call or use our contact form linked down below if you’d like to talk to someone directly. We are more than happy to answer any questions you may have.

 

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Why Ownership Matters:

At Haven Home Health and Hospice, we are proud to be the last locally-owned, independent, and clinician-led provider of home-based care in our region. While that may sound like a simple fact, it’s actually a defining difference—one that matters deeply to the quality of care our patients receive every day. In recent years, private equity firms and large corporate healthcare chains have rapidly bought out home health and hospice providers across the country, including right here in our community. What we’ve seen in the aftermath is troubling: rapid turnover of staff, shrinking time spent with patients, and decisions driven more by profit margins than by compassion, dignity, and clinical excellence. 

When ownership shifts from caregivers to corporations, priorities shift too. 

We believe healthcare should never be treated like a commodity. That’s why we’ve remained committed to local, clinician-led ownership—because we answer to patients, not shareholders. Our leadership is hands-on, involved, and invested in every life we touch. We believe that meaningful care takes time, intention, and heart—and it starts with the people who make the decisions. As owners who are also licensed clinicians, we understand the weight of the responsibility we carry. Our patients are not numbers in a spreadsheet. They are parents, grandparents, neighbors, and friends. And we believe they deserve the kind of care we’d want for our own families. We will continue to stand against the corporatization of healthcare, and we invite you to stand with us. Whether you’re a patient, a referral partner, or a member of the community, your trust makes it possible for us to preserve something rare and essential in today’s healthcare system: personalized, human-centered care. Because in the end, ownership isn’t just about who signs the papers—it’s about who shows up when it matters most.

– John Ray, Founder

PRIVATE DUTY & IN-HOME SERVICES (IHS) SERVICE AREA

CONSUMER DIRECTED SERVICES (CDS) SERVICE AREA: