Owned and operated by the Ray family of Springfield, MO since 2011

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Locally Owned by Clinicians Who Care

WHY OWNERSHIP MATTERS

Category: Blog

5 Helpful Services Provided by Hospice Care

The medical community makes strides each day to combat life-threatening diseases and illnesses. However, there are many circumstances that arise where patients are either unable to or unwilling to accept more extensive curative treatment options. According to the U.S. Centers for Disease Control and Prevention, in 2016, there were more than 4,300 hospice care agencies […]

Tips for Seniors Fighting Cabin Fever

Fighting the Winter Blues? The cold and dark of winter can easily cause isolation and depression for seniors and rehabilitation patients. It is vital for everyone to keep their minds sharp and stay active during this season. Here are some fun, healthy and safe tips for caregivers and home health professionals to provide a brighter […]

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Why Ownership Matters:

At Haven Home Health and Hospice, we are proud to be the last locally-owned, independent, and clinician-led provider of home-based care in our region. While that may sound like a simple fact, it’s actually a defining difference—one that matters deeply to the quality of care our patients receive every day. In recent years, private equity firms and large corporate healthcare chains have rapidly bought out home health and hospice providers across the country, including right here in our community. What we’ve seen in the aftermath is troubling: rapid turnover of staff, shrinking time spent with patients, and decisions driven more by profit margins than by compassion, dignity, and clinical excellence. 

When ownership shifts from caregivers to corporations, priorities shift too. 

We believe healthcare should never be treated like a commodity. That’s why we’ve remained committed to local, clinician-led ownership—because we answer to patients, not shareholders. Our leadership is hands-on, involved, and invested in every life we touch. We believe that meaningful care takes time, intention, and heart—and it starts with the people who make the decisions. As owners who are also licensed clinicians, we understand the weight of the responsibility we carry. Our patients are not numbers in a spreadsheet. They are parents, grandparents, neighbors, and friends. And we believe they deserve the kind of care we’d want for our own families. We will continue to stand against the corporatization of healthcare, and we invite you to stand with us. Whether you’re a patient, a referral partner, or a member of the community, your trust makes it possible for us to preserve something rare and essential in today’s healthcare system: personalized, human-centered care. Because in the end, ownership isn’t just about who signs the papers—it’s about who shows up when it matters most.

– John Ray, Founder

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