Locally Owned by Clinicians Who Care

In Good Company Podcast

Deep dive into Home Health, Hospice, and Home Care trends in Southwest Missouri

Great information!
Great information!
@gabbylammey8417
Thank you for taking the time and dedication to these podcasts!
Enjoying every minute!
Enjoying every minute!
@CharmaineUllrich-k7q
I had no idea so much went into planning a Funeral. This is great information.
Great Podcast
Great Podcast
@Alwall23
This Podcast truly provides great insight in how to navigate the complicated healthcare systems and eldercare!
Love this!
Love this!
@Chdigpfudpho
This has benn super informative! It's nice having resource out there that truly gets to the button of some of these hard topics.
Great Podcast!
Great Podcast!
@K1nnaraye2024
Such amazin Information! Keep the episodes coming!
Interesting!
Interesting!
@bhdhsveh5373
I love this, It shows the care they have for their client and patients.
Thank you!
Thank you!
@MadisonGann-b7i
I have really enjoyed these podcast episodes!!

Latest Episode

Dental Care After 60: 

What No one tells you:

Maintaining dental health is a critical, yet often overlooked, part of aging in place. In this episode of In Good Company, we sit down with Springfield, Missouri dentist Dr. Will Vincel to discuss the unique oral health challenges seniors face and why a conservative, patient-centered approach is essential.

We also discuss why slowing down matters in healthcare, how involving family improves outcomes, and what it truly means to deliver dignified care as we age.

Meet your hosts

John Ray

John Ray, Co-Host & Founder

John Ray brings over 30 years of dedicated experience from the healthcare world, driven by a commitment to quality senior care services. He began his journey as an aide caring for geriatric patients before becoming a licensed physical therapist. After several years working for large-scale corporate healthcare companies, both as a physical therapist and later as an executive team member, John recognized a significant gap in the industry. In 2011, John and his wife, Bethany (a speech pathologist), founded Haven Home Health and Hospice to do things differently. They built Haven to focus on people rather than profits, creating a mission-driven company that serves both patients and the dedicated employees who care for them. John co-founded the In Good Company podcast because he saw a critical need to combat misinformation and guide families through the complexities of eldercare. He is dedicated to sharing expertise that helps families and caregivers avoid common pitfalls and make the best long-term decisions for their loved ones.n here

Spencer Ernst

Spencer Ernst, Co-Host & Public Relations Specialist

Spencer Ernst is an experienced content creator, storyteller, and marketing professional dedicated to bringing important conversations to life. A graduate of the University of Missouri’s broadcast journalism program, Spencer honed his visual storytelling and branding skills over four and a half years as a Promotions Producer at KY3 in Springfield, Missouri. His career then took him to St. Louis, where he spent two years at KMOV as a digital content creator and marketer, before returning to KY3 as Marketing Director, leading the station’s brand strategy. Spencer currently serves as the Public Relations Specialist at Haven Home Health and Hospice and co-hosts the In Good Company podcast. He leverages his background in engaging multimedia content and thoughtful communication to produce and lead conversations about home health, hospice, and the human side of senior living.

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Why Ownership Matters:

At Haven Home Health and Hospice, we are proud to be the last locally-owned, independent, and clinician-led provider of home-based care in our region. While that may sound like a simple fact, it’s actually a defining difference—one that matters deeply to the quality of care our patients receive every day. In recent years, private equity firms and large corporate healthcare chains have rapidly bought out home health and hospice providers across the country, including right here in our community. What we’ve seen in the aftermath is troubling: rapid turnover of staff, shrinking time spent with patients, and decisions driven more by profit margins than by compassion, dignity, and clinical excellence. 

When ownership shifts from caregivers to corporations, priorities shift too. 

We believe healthcare should never be treated like a commodity. That’s why we’ve remained committed to local, clinician-led ownership—because we answer to patients, not shareholders. Our leadership is hands-on, involved, and invested in every life we touch. We believe that meaningful care takes time, intention, and heart—and it starts with the people who make the decisions. As owners who are also licensed clinicians, we understand the weight of the responsibility we carry. Our patients are not numbers in a spreadsheet. They are parents, grandparents, neighbors, and friends. And we believe they deserve the kind of care we’d want for our own families. We will continue to stand against the corporatization of healthcare, and we invite you to stand with us. Whether you’re a patient, a referral partner, or a member of the community, your trust makes it possible for us to preserve something rare and essential in today’s healthcare system: personalized, human-centered care. Because in the end, ownership isn’t just about who signs the papers—it’s about who shows up when it matters most.

– John Ray, Founder

PRIVATE DUTY & IN-HOME SERVICES (IHS) SERVICE AREA

CONSUMER DIRECTED SERVICES (CDS) SERVICE AREA: