Owned and operated by the Ray family of Springfield, MO since 2011

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Locally Owned by Clinicians Who Care

WHY OWNERSHIP MATTERS

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Our Culture

At Haven, we know that people do their best work when they are supported by their supervisors, coworkers, and company culture. We are dedicated to creating a working environment for our staff to thrive in so they can enjoy their career and provide excellent care.

Our Core Focus

Improving the quality of life for our patients, clients, and most importantly, our employees.

Our Core Values

  • Dedicated to clarity through honest communication
  • Accountable and committed
  • Do what is right, not what is easy
  • Forward focused
  • Working in the same direction

Our Employee Focus

  • Shared vision
  • Right people, right seat
  • Create accountability with clear expectations
  • Investment in employee growth
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See What Our Staff Says

Michelle

"I have worked for two other companies doing caregiving. This is one of the nicest companies I have ever worked for. I thought the first one I worked for was really nice but 417 knocks it out of the ballpark. They do really care about their employees and they really care about their clients. I am so glad that I'm part of this team."

Anonymous

"The owners really care about their employees and patients. This is the best company I have ever worked for. Your opinion matters to them and they make sure you are heard."

Dean

"Haven works hard to create a great culture to work in. It starts at the top with owners who are involved in daily operations and is also seen in the managers they choose and develop. I see myself working here for a long time."

Anonymous

"I have found my perfect fit with Haven Home Care. They work with you to help you find the hours that work for you and your family. And the company has an overall passion for what they are doing which is very contagious and uplifting."

Haven's Transparency Statement

You can find our employee health plan’s in-network and out-of-network rate disclosures as required under the Transparency in Coverage regulations by clicking here: https://transparency-in-coverage.uhc.com/

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Why Ownership Matters:

At Haven Home Health and Hospice, we are proud to be the last locally-owned, independent, and clinician-led provider of home-based care in our region. While that may sound like a simple fact, it’s actually a defining difference—one that matters deeply to the quality of care our patients receive every day. In recent years, private equity firms and large corporate healthcare chains have rapidly bought out home health and hospice providers across the country, including right here in our community. What we’ve seen in the aftermath is troubling: rapid turnover of staff, shrinking time spent with patients, and decisions driven more by profit margins than by compassion, dignity, and clinical excellence. 

When ownership shifts from caregivers to corporations, priorities shift too. 

We believe healthcare should never be treated like a commodity. That’s why we’ve remained committed to local, clinician-led ownership—because we answer to patients, not shareholders. Our leadership is hands-on, involved, and invested in every life we touch. We believe that meaningful care takes time, intention, and heart—and it starts with the people who make the decisions. As owners who are also licensed clinicians, we understand the weight of the responsibility we carry. Our patients are not numbers in a spreadsheet. They are parents, grandparents, neighbors, and friends. And we believe they deserve the kind of care we’d want for our own families. We will continue to stand against the corporatization of healthcare, and we invite you to stand with us. Whether you’re a patient, a referral partner, or a member of the community, your trust makes it possible for us to preserve something rare and essential in today’s healthcare system: personalized, human-centered care. Because in the end, ownership isn’t just about who signs the papers—it’s about who shows up when it matters most.

– John Ray, Founder

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